Forget about customer service. It’s about practicing humanity

I was very excited to be in that environment. People with all hair colors and dressing styles. It even smelled differently. We all knew what was about to happen. The start of a long awaited annual conference hosted by a Read more

Why do we need a Women in Digital Award?

Life is full of comings and goings. Fernando and I met when we were interns in Bonn. Both from Latin America. He, a Costa Rican who just arrived in Germany. Me, a Brazilian looking to start over after having left Read more

Eight lessons on how to create an evidence-driven company

Some people in this world are just too lost in their own thoughts. That’s how my friends from childhood would describe me. I grew old, things changed a great deal, but still part of me stayed that way.

Every time Read more

Crônicas Nostálgicas #1

Faz algum tempo que cansei de consumir. O tempo. A comida. A casa. Até a pele do corpo.

Resolvi tomar as rédeas em mãos. Ser produtora. A própria roupa. O colar de pano. O pão de nozes. O bolo de … Read more

What happens when you follow your calling

Last Sunday I had a long and refreshing talk with a friend of mine, Jose. When I finished the call I had an epiphany.

Jose and I met years ago in Bonn. By then she already impressed me by the … Read more